XHS (Nigeria) Limited has her Head Office in Lagos at 12/14 Fatai Atere Way Matori, where a team of trained experts are located, able to work with customers to provide exact solutions to their document management requirements. There is also a fully fledged training school to cater for all training needs. The company’s business is supported by branches in Victoria Island, Apapa, Ikeja, Abuja, Port-Harcourt, Benin, Warri, Calabar Uyo, Owerri and Aba as well as a dealership network spread across the country. XHS has continued to carefully select its partners and actively seek individuals and businesses that can demonstrate a commitment to its values of customer satisfaction and quality.

Customer satisfaction is the key measure of business performance in all Xerox operations around the world and employee satisfaction is the second most important management measure. XHS employees are passionate about customer satisfaction- the company’s top priority.

XHS (sole representatives of Xerox) currently sells a vast range of products in Nigeria, from personal, low volume and high volume engineering drawing equipment and multifunction products to printing and publishing equipment, capable of producing documents both in monochrome and colour. XHS also sells a range of supplies including machine consumables, high quality copying/printing paper and other Xerox specialty media, through its direct as well as dealership network. There is also a comprehensive machine exchange programme in which customers’ old generation Xerox and competitive products are exchanged for the latest Xerox state of the art equipment.

The portfolio of products also includes digital copiers and multifunction systems, which have the capacity of totally revolutionizing document management requirements. The company also has a very good after-sale service scheme backed up by well-trained engineers and spares availability.

Apart from the usual walk-in copy shop, XHS also runs a Facilities Management (FM) unit, which enable dynamic organizations to outsource their document needs (Copying, Printing, Faxing, Laminating, and Plan Printing) to XHS on a contractual basis for a period of time. This could be on the customer’s premises or on XHS premises thus allowing the customer adequate time to focus on its own core business. All these are complemented by the newly established Xerox Digital Press which caters for all types of printing requirements both in colour and black-and- white.

In June 2008, XHS was re-certified for ISO 9001: 2000 by Standards Organization of Nigeria