Xerox H.S (Nigeria) Limited came into being on 1st January, 1996, as a result of the need for Xerox to maximize local market opportunities and become more responsive to customer requirements. Prior to this, Xerox business had been managed by Rank Xerox (Nigeria) Limited for over twenty-two (22) years.
Xerox H. S. (Nigeria) Limited has her Head Office in Lagos at No 12/14 Fatai Atere Way Matori, where a stream of trained experts are located, able to work with customers to provide the exact solution to their document management requirements. There is also a full-fledged training school to cater for all training needs. The company’s business is supported by branches in Victoria Island, Apapa, Abuja, Port-Harcourt, Warri and Aba as well as a dealership network spread across the country. Xerox has continued to carefully select its partners and actively seek individuals and businesses that can demonstrate a commitment to its values of customer satisfaction and quality.
Xerox employees are passionate about customer satisfaction- the company’s top priority. Customer satisfaction is the key measure of business performance in all Xerox operations around the world and employee satisfaction is the second most important management measure.
Xerox currently sells a vast range of products in Nigeria, from personal, low volume and high volume engineering drawing equipment and multifunction products to printing and publishing equipment, capable of producing documents both in monochrome and colour. Xerox also sells a range of supplies including machine consumables, high quality copying/printing paper and other Xerox specialty media, through its direct as well as dealership network. There is also a comprehensive machine exchange programme in which customers’ old generation Xerox and competitive products are exchanged for the latest Xerox’s state of the art equipment.
The portfolio of products now includes digital copiers and multifunction systems, which on its own has the capacity of totally revolutionizing document management requirements. The company also has a very good after-sale service scheme backed up by well-trained Engineers and spares availability.
Apart from the usual walk-in copy shop, Xerox also runs a Facilities Management (FM) unit, which enable dynamic organisations to outsource their document needs (Copying, Printing, Faxing, Laminating, and Plan Printing) to Xerox on a contractual basis for a period of time. This could be on the customers’ premises or on Xerox premises thus allowing the customer adequate time to focus on its own core business. All these are complemented by the newly established Xerox Digital Press which caters for all types of printing requirements both in colour and black-and- white.
In September 2003, Xerox was certified for ISO 9001: 2000 by Standards Organization of Nigeria
BOARD OF DIRECTORS
Chief (Dr) Oladele Fajemirokun - Chairman
Mr Femi Okunade - Managing Director/CEO
Alhaji Rilwanu Lukman
Alhaji Ahmed Maiyaki
Chief Joe Anyigbo
Mr Deji Akinyanju
Mr James White - British |
MANAGEMENT
Engr Femi Okunade (Managing Director / CEO)
Mr. Yomi Iseyemi (Finance Controller)
Mr. Kola Adekunle (General Manager, Sales
Mr. Dare Olaoye (General Manager, Customer Service)
Mr Femi Abidoye (General Manager, Marketing)
Mr Adewunmi Adeola (Manager, Human Resources) |
HISTORICAL MARKET HIGHLIGHTS
1949 INTRODUCED THE FIRST PRODUCTION COPIER, MODEL A
1955 XEROX INTRODUCED THE FIRST SEMI- AUTOMATIC XEROGRAPHIC PRINTER TO
MAKE CONTINUOUS COPIES ON ORDINARY PAPER.
1959 INTRODUCED THE FIRST AUTOMATIC OFFICE COPIER TO MAKE COPIES ON
PLAIN PAPER
1963 XEROX INTRODUCED THE FIRST DESKTOP COPIER
1963 XEROX INTRODUCED LDX (LONG DISTANCE XEROGRAPHIC)- FIRST SYSTEM FOR HIGH SPEED DOCUMENT FAX TRANSMISSION USING SCANNERS, NETWORKS
AND PRINTERS
1968 XEROX INTRODUCED THE FIRST PLAIN PAPER FAX MACHINE
1970 XEROX INTRODUCED THE FIRST COPIER TO PROVIDE AUTOMATIC
DOUBLE-SIDED COPIES
1974 RANK XEROX ENTERED THE NIGERIAN MARKET
1975 XEROX INTRODUCED THE FIRST COMMERCIALLY AVAILABLE LASER PRINTER
1977 XEROX INTRODUCED THE FIRST COMMERCIALLY AVAILABLE COLOUR COPIER.
1977 ETHERNET- FIRST LOCAL AREA NETWORK (LAN) FOR CONNECTING
WORKSTATIONS, PRINTERS AND OTHER OFFICE EQUIPMENT.
1990 XEROX INTRODUCED TOTAL SATISFACTION GUARANTEE SCHEME
1990 XEROX INTRODUCED THE DOCUTECH- THE MOST COMPLETE DIGITAL PRINTING PRODUCT
1991 XEROX INTRODUCED THE FIRST XEROX DIGITAL COPIER
1990 XEROX INTRODUCED THE FIRST FULL COLOUR NETWORK LASER PRINTER
1990 XEROX INTRODUCED THE FIRST SERIES OF DIGITAL COPIER/DIGITAL SYSTEMS
1996 THE BIRTH OF XEROX H.S NIGERIA LIMITED
1996 XEROX INTRODUCED FIRST COLOUR – ON- DEMAND SYSTEM
1996 XHS LAUNCHED”EMPRESS”- A FULL PROCESS DIGITAL COLOUR COPIER/PRINTER
1996 XHS LAUNCHED DIGITAL BLACK AND WHITE COPIERS
2000 LAUNCHED XEROX DIGITAL ENGINEERING DRAWING EQUIPMENT
2004 XHS LAUNCHED DOCUTECH EQUIPMENT WITH FULL FINISHING CONFIGURATIONS.
Back to the top |
